FAQ
Product
Will the PH Ring Pro work on my thick, coarse or curly hair?
Yes. With 9 heat settings you can go higher for coarse or curly textures, and it works best on clean, dry, detangled hair. Expect a smooth, sleek finish with a little natural movement rather than a ruler-flat result.
Will the heat damage my hair over time?
Because it's a brush, the heat spreads across the bristles instead of being pinched between two plates, and the ionic system helps smooth the cuticle for shine. Start on a lower setting, don't go over the same section repeatedly, and use a heat protectant.
Does it snag or tug?
Detangle first and take smaller sections — it moves through cleanly. On very fine or short hair, work slowly with a lower setting.
Is it safe to use at home?
Yes. The anti-burning outer shell lets you steady it with your free hand, and the 30-minute auto shut-off covers you if you get distracted. Keep it moving and never press it flat against your scalp.
Can I use it overseas?
Yes — it's dual voltage, so you only need a plug adapter, not a voltage converter.
What's in the box?
Your PH Ring Pro ionic straightening brush, a heat-resistant styling glove, a soft storage pouch and two hair ties for sectioning.
Offers
How does the Duo work?
Add two PH Ring Pro brushes to your cart and the Duo discount applies automatically at checkout — two for $151.30, saving $26.70. One for you, one to share.
Can I combine discount codes?
One discount applies per order — the checkout automatically uses the best one available to you.
Delivery & returns
How long does delivery take?
Orders dispatch from Sydney within 2 business days. Australia: free standard shipping (3–5 business days) or Express for $14.95 (1–2 business days). International: Standard $20.00 (9–21 business days) or Express $49.95 (4–6 business days). You'll receive tracking by email as soon as your order is on its way.
Is there a warranty?
Yes — every PH Ring Pro is covered by an 18-month Australian warranty against defects, handled locally by email. Australian Consumer Law protections apply on top.
What if it's not right for me?
You're covered by The 30-Day Smooth-Hair Promise: try the PH Ring Pro on your own hair for 30 days, and if it doesn't give you the sleek, shiny, frizz-free finish you were after, email us and we'll make it right.
How do I contact you?
Email us at perficienthair@outlook.com — we answer every message.